Shipping Policy – SÉNZA JEWELS

At Senza Jewelery, we aim to deliver your orders safely and quickly. Please review our shipping policy below.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next working day.

Shipping Time

Delivery times may vary depending on your location:

Within Kerala: 2–4 business days
Within India: 3–7 business days

Please note that delivery times may vary during peak seasons, sales, or due to unforeseen courier delays.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order weight.

Free Shipping on orders above ₹999
Standard shipping charges apply for orders below the free shipping threshold.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to track your shipment in real-time.

Shipping Address

Please ensure that the shipping address provided is accurate and complete. Senza Jewel is not responsible for delays or lost packages due to incorrect address details.

Delayed or Lost Shipments

While we strive to deliver on time, delays may occur due to courier issues, weather conditions, or other unforeseen circumstances. If your order is significantly delayed, please contact us and we will assist you.